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Fall 2019 Support Special Offer

Sign up for one year of Customer Support and get an additional three months for free.

Customer Support Special Offer

Sign up for one year of Customer Support and we’ll give you an additional three months for free.  

What is interRel Customer Support?

If you’ve ever uttered any of the below (with or without profanity), then you need to call us about interRel Customer Support.

Our United States-based Customer Support team will answer all of your Hyperion, EPM/Analytics Cloud, and On-prem questions.

  • My server just crashed.
  • My calculation doesn’t work.
  • My report won’t run.
  • I forgot how to…
  • I’m thinking about making some changes.
  • I don’t know who to ask about Oracle EPM, Cloud, Hyperion, or Analytics questions.
  • I want to love Oracle, but Oracle Support is telling me, “You need to upgrade to the most recent version and then call us back.”

While we can’t fix the software—that’s what you pay Oracle Support for—we will help you quickly determine the root cause of the problem and solve it or come up with a workaround.  And if it does turn out to be a bug in the software, we’ll work with you and Oracle Support to get it resolved as quickly as possible while minimizing your down-time until it’s fixed.

Customer Support Packages

 

interRel Support Service Offerings

interRel Support Overview.  See which support level is best for you.

This offer is good for new support customers only.  Please submit your information to learn more or to have your questions answered.

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interRel Support means that if something goes wrong, you’ve got a friend that can help.


Fast and Accurate Cloud Support

When technical issues impede your progress and on-prem, you’ll get faster and more accurate answers to your Cloud questions because of our deep experience.

With our consultants having an average of 10+ years in the trenches, you get access to the most expertise in any company of comparable size.

Regardless of the issue, no matter what your Cloud or on-prem needs, we can provide 360-degree assistance. You get it straight from the horse’s mouth because we only deliver Oracle EPM/Analytics solutions, and we have since our founding in 1997.

Great Technologists

With a business-critical project to complete, you want to bring in the heavy hitters, the great technologists and strategists.

You’ll get no rookies, because interRel is the only large-scale Oracle EPM & Analytics-dedicated firm in the world with 100% Oracle certification for our senior consultants.

interRel has the most ACE Directors for EPM/BI of any company in the world. That’s right, the ones Oracle calls when they need advice.

No matter what your industry, to optimize results, you want the thought leaders in the EPM/Analytics world to support your solution.

 

Get in Touch
interRel Consulting

Tel: (972) 735-8716
Email: info@interrel.com
Office: Globe Life Park
1000 Ballpark Way, Suite 309
Arlington, Texas 76011

© 2019 interRel Consulting Arlington, TX