If you’ve ever uttered any of the below (with or without profanity), then you need to call us about interRel Customer Support.
Our United States-based Customer Support team will answer all of your Hyperion, EPM/Analytics Cloud, and On-prem questions.
- My server just crashed.
- My calculation doesn’t work.
- My report won’t run.
- I forgot how to…
- I’m thinking about making some changes.
- I don’t know who to ask about Oracle EPM, Cloud, Hyperion, or Analytics questions.
- I want to love Oracle, but Oracle Support is telling me, “You need to upgrade to the most recent version and then call us back.”
While we can’t fix the software—that’s what you pay Oracle Support for—we will help you quickly determine the root cause of the problem and solve it or come up with a workaround.
And if it does turn out to be a bug in the software, we’ll work with you and Oracle Support to get it resolved as quickly as possible while minimizing your down-time until it’s fixed.